XP WSAII-XL Headphones Pairing Predicaments

XP Q&A

What to do when WSAII-XL headphones are not receiving any sound when paired with RC?


If it seems like you're facing an issue with the XP WSAII-XL headphones not receiving any sound when paired with the RC. Here are some troubleshooting steps you can try:

1. Check Battery Levels: Ensure that the batteries in both the XP WSAII-XL headphones and the RC are fully charged or have enough power.
2. Verify Bluetooth Connection: Make sure that the headphones and the RC are properly paired via Bluetooth. Follow the pairing instructions provided in the user manuals of both devices.
3. Check Volume Levels: Confirm that the volume on both the headphones and the RC is set to an audible level. Sometimes, volume settings may be too low, leading to the perception of no sound.
4. Test with Another Device: Try pairing the XP WSAII-XL headphones with another Bluetooth-enabled device, like a smartphone or tablet, to see if the issue persists. This can help determine if the problem lies with the headphones or the metal detector.
5. Firmware/Software Updates: Check if there are any firmware or software updates available for both the XP WSAII-XL headphones and the RC. Updating the firmware can sometimes resolve compatibility issues.
6. Reset Devices: If possible, try resetting both the headphones and the RC to their factory settings. Refer to the user manuals for instructions on how to perform a reset.
7. Check for Interference: Ensure that there is no interference from other electronic devices or signals in the vicinity. Metal detectors, in particular, can be sensitive to electromagnetic interference.

If none of the above steps resolve the issue, it's recommended to contact the XP customer support at xpservicecenter@gmail.com or call them at 774-519-0816. They may provide further guidance or offer a solution specific to your situation. Remember to refer to the user manuals of both devices for detailed instructions and troubleshooting tips. If the problem persists, reaching out to customer support for assistance is usually the best course of action.

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